Frequently asked questions and their answers


Great site! How do I become a member?

Located in the upper-right corner is a My pages button. Simply click on it and follow the instructions to sign up. It's as easy as pie, and naturally we'll never share your data with any third parties.

Why should I sign up for a Barnebys account?
Becoming a member has many advantages, for instance you'll be able to create email alerts for both auctions and preferred searches. You can also submit pictures and information of your items and have them appraised by experts.

Can you help me with an appraisal?
We don't do appraisals ourselves, but our affiliated auction houses are happy to help you out. Our appraisal service is simple. Just submit pictures and a description and we'll forward it to the country's leading experts. From there they'll contact you for more information or with an appraisal.

Can I sell my things on Barnebys?
We don't run our own auctions, but we suggest that you get in touch with one of our affiliated auction houses. Our advice is to run a search on our website of your item and choose an auction house with similar items for auction.

Do you organize your own auctions?
We're a search engine for auctions, but we don't organize our own. That means you'll have no trouble finding what you're looking for by browsing our website and the hundreds of thousands of lots featured.

I'm not getting the password reset email I requested. What should I do?
Sometimes reset emails with requested passwords are caught in the spam filter and classified as junk mail, so start by checking your trash folder. Has 30 minutes passed without receiving a password reset email? Email us at info_us@barnebys.com and we'll sort it out.

Search alert - what's that?
When browsing our website as a member you're offered the opportunity to create search alerts. This means that you can save searches that you find interesting and when we get new arrivals matching them, we’ll email you!

  • Search i.e. for Andy Warhol
  • Click on Create search alert for 'Andy Warhol'
  • When new lots arrive that match your search we'll notify you
  • To view and edit your saved searches go to My pages

Got another question? Don't hesitate to email us at info_us@barnebys.com and we'll get in touch with you shortly.

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